Six things to think about when considering LMS UX
Purchasing an LMS is a major investment. It can be tempting to consider your immediate learning needs, but the ideal solution needs to be aligned with your long-term business objectives too. With learners using the latest technologies outside the workplace, learning platforms should look and feel recognisable, like the sites and apps used in our everyday lives.
It’s time for a change
As organisations move to more blended approaches, the usability of the LMS is becoming increasingly important. 56% of learning is still delivered face-to-face; only 22% is delivered via blended solutions . However, top performing organisations are making the most of blended learning solutions, proving its success.
Your LMS must deliver a good user experience (UX) for learners to want to log in and learn = if the system is outdated and cumbersome, learners will be turned off from the content and will not engage with your learning strategy as desired.
An improved LMS UX will mean that your users can intuitively use your system, find courses and complete tasks. With 80% of organisations being driven by UX to update their HR and learning technologies , it is evident that the importance of LMS UX is industry-recognised.
Choosing your next-generation LMS
Evaluate your existing solution with our checklist of necessities – how does your system hold up?
1. Ease-of-use and accessibility
Can your users access the system anywhere, anytime? If your LMS doesn’t allow easy access to its formal learning programmes, users are unlikely to log in.
2. Search capabilities
How easy is it for your learners to quickly search for relevant content? Finding a course on your LMS should be as easy as finding a film on Netflix!
How well does your LMS provide recognition for completed learning? Top performing L&D departments use gamification in their learning strategies to reward learning.
4. A blended approach
Does your LMS support a wide range of learning modes? Everybody has a preferred learning style and today’s learners want to be able to pick and choose the techniques that suit them best.
Can your learners create and manage their own personalised learning pathway? Modern learners are primarily interested in learning to help them be more productive in their current role and want a learning experience that is tailored to their individual needs.
Can your learners navigate around your LMS? In today’s digital world, navigation is everything – a poor user experience is frustrating and alienates the L&D department. An LMS with a great UX will allow learners to complete tasks in an efficient manner, allowing them to access their learning with less effort, making the experience more enjoyable.
Your LMS UX will determine the success of future L&D initiatives
Having an LMS with a great UX better meets the expectations of the modern learners that use the latest technology outside of the work environment. This experience can be further enhanced when supported by media-rich content, delivered in bite sized chunks, available anytime, anywhere and on any device.
Greater accessibility to learning, on a range of devices, that allows users to learn at a time, place and pace that suits them, is increasingly contributing to L&D success. If you want a system that is used at its full capabilities, ensure that your LMS delivers the best user experience possible leaving your learners returning time after time.
 Fosway 2016
 Towards Maturity, 2016-2017 Learning Benchmark Report