More than 120 of our customers gathered at the Lancaster London hotel yesterday for Uncovered, our 9th annual user conference, which proved to be our biggest and best yet.
Stand-up comedian, screenwriter and author Deborah Frances-White delivered a really dynamic and inspiring keynote on the power of play. The session set everybody up for a productive day of learning and sharing ideas and, best of all, we got to experience first-hand what a difference ‘play’ and games can make to engagement, creativity, learning and collaboration in the workplace. Through simple drawing exercises, Deborah showed us how a change in process can unlock talent. And there was everything to play for in the finale – with everyone out of their seats joining in a game of rock, paper, scissors – which taught us how play can energise and transform the atmosphere.
Deborah was a hard act to follow, but Rob Caul continued to keep everybody engaged as he walked us through the benefits and key features of Kallidus Cloud, including its really powerful reporting engine and user-friendly interface. We heard how Kallidus is making a major investment in improving user experience with a 90% increase in product development spend in 2015/16 compared with 2013/14.
As part of our investment in delivering a great user experience, we recently appointed UX Designer, Dan Healy. Dan ran a session on engaging users and we learnt how important it is for learning to be accessible to everybody and not to make assumptions based on stereotypes.
Next up, and back by popular demand, was an open and informative customer panel session. This year Emma Blake from Public Health England, Margaret Long from Berwin Leighton Paisner, Vicky James from Merlin Housing Group, Dan Megson from Sainsbury’s and James Hayward from Experian shared their views on the future of the LMS and e-learning and what they felt had been their best L&D decisions in the last 12 months.
After a break for lunch, we split into three streams: LMS and analytics; talent, performance and 360; and e-learning content. We were fortunate to hear from Mel Cooley and Jack Sumeray from Travis Perkins, Samantha Peterson and Danny Ward from NHS Business Services Authority and Ian Tatton from Transport for London – all talking about how the learning solutions they have developed in partnership with us are transforming their organisations. All three are finalists in this year’s E-Learning Awards, so the very best of luck to them at tonight’s awards ceremony.
Jennifer O’Hara from Eurostar ran a great session on how performance and 360 feedback are driving employee development at Eurostar. And the breakout sessions also included practical sessions on everything from reporting in the cloud to the new world of performance management and thinking like a games designer. George Walker from FutureProof, a Kallidus partner, gave us valuable insight into just how powerful analytics can be for informing future strategy.
The day finished with drinks which provided an excellent opportunity for everybody to network more and discuss key areas of interest with peers.
All the feedback we have received from the day has been really positive and will help us to shape next year’s event. Thank you to everybody who joined us and contributed to such a successful day.